PLEASE PLEASE PLEASE double check the email address you used when checking out! If you didn’t receive an email immediately after signing up, you may have had an error when entering your email address.
Just like any other on-line business, you’ll receive an email immediately after your order is complete. If you didn’t receive an email from BestGames@ ScratchSmarter.com OR from Info@ScratchSmarter.com it ALMOST ALWAYS means you didn’t enter your correct email address OR our automated email went to your junk / spam folder.
Our system is automated, so if you didn’t get an email from us within 10 minutes of placing your order – please check your spam / junk mail folders first. Then, you may want to click on your back button a few times in your browser to see if you may have incorrectly entered the wrong email address when ordering.
BUT PLEASE, don’t submit your order a second time – we don’t want to bill you again. If you accidentally entered the wrong email address with your order, just write a note to us at INFO@ScratchSmarter.com. Tell us your correct email address, and the incorrect email address and we’ll fix it for you. This might take a few hours, but we will get to it! We want you to get your report as soon as possible!