How to TURN OFF your AUTO-RENEWAL of your subscription
Subscribers who do not wish to auto-renew their subscription can easily turn it off at any time.
Step 1: Simply choose “Subscriptions” after logging into your account
Step 2: click on the subscription number you want to manage
Step 3: change the auto-renew toggle button from ON to OFF!
It’s that simple!
– Our analysis is the intellectual property of ScratchSmarter. Once you have access to our reports, you have accessed our intellectual property, therefor, we do not offer refunds (full or partial) for our subscriptions.
– “Unsubscribing” from email distribution DOES NOT cancellation your subscription.
Yes! Most states do have this DATA for free on their website, but DATA is not INFORMATION. It isn’t analyzed and you can’t make a smart decision based on data alone. All data has to be analyzed to become actionable information!
Think about getting the temperature for where ever you are on any given day. You get the piece of data that says 65 degrees. That is just data. You mentally process that data to decide if 65 is good or bad. If you’re in Alaska, 65 is a HOT summer day! If you’re in southern Florida, 65 is freezing!! (I have a sister who lives there, trust me, 65 if cold for her!0
The same goes for instant games. Knowing that a game is NEW is just a marketing ploy. Knowing that a game has 1 top prize left – is that good or bad? What if it has 5 top prizes left? these numbers are JUST RELATIVE – you need to analyze it to determine if 1 or 5 is good – relative to how many tickets are left for that game and relative to all of the other games for sale that you can buy from!
That is what ScratchSmarter does for you! We give you that analysis to tell you if a game is, statistically, better to play than last week AND relative to all of the other games you could possibly play today!
Here is a link to our self-help guide for resolving email delivery issues.
Sorry, but we do not support any downloads other than PDF at this time.
We do not guarantee email delivery, but that doesn’t mean you’re not on our mailing list. Our mailing lists are pulled directly from our list of subscribers in our orders list every week. If you placed an order, you are on our weekly list and we ARE trying to get you your reports!
Here is a self-help guide you can use to get your reports in your INBOX every week!
|STEP||WHAT TO DO:||RESULT:||DO THIS NEXT:|
|1||On the first Friday after you ordered, check your email inbox|
Look for an email from BESTGAMES@ScratchSmarter.com
We send out reports by email every Friday by 5 pm est.
|(please wait until 5 pm EST to check your inbox)|
Found our email?
NO? Go to STEP 2
|NO PROBLEM – your reports are getting through to your inbox!|
BUT, to be safe, please add BESTGAMES@SCRATCHSMATER.COM to your list of contacts with your email provider to make sure you KEEP getting reports and important information about your subscription account.
|2||CHECK YOUR JUNK or BULK email folder|
Look for any emails from BESTGAMES@ScratchSmarter.com
|Found our email?|
NO? Go to STEP 3
|Either move the email to your inbox OR open it and mark it SAFE or NOT SPAM|
Also, please add BESTGAMES@SCRATCHSMATER.COM to your list of contacts in email.
|3||STILL no report? Look for the original email receipt from ScratchSmarter when you ordered.||Found your receipt:?|
NO? Go to STEP 4
|Double-check the email address you put on the order.|
Are you checking the right email account? Don’t worry this happens a lot – almost everyone has multiple addresses.
Please check the inbox of the email address you used on the order and go back to Step 1.
|4||Find the receipt for your order?|
RECEIPTS are emailed out immediately AFTER you placed an order.
Check your credit card or PayPal account you used. Verify that you were charged something from SCRATCHSMARTER, LLC
CHARGED? Go to STEP 5
|OOPS! It looks like your credit card or PayPal account didn’t complete.|
Please go to https://www.ScratchSmarter.com/shop and make sure your order goes all the way through.
When an order completes, you will get an order receipt from ScratchSmarter.com AND you’ll automatically land out THANK YOU page!
|5||Log into the member’s area and try to get to your report|
Https://www.ScratchSmarter.com/my-account , scroll down and click on your state to get to your report.
|Can you get to your report in the member’s area?|
NO? Go to Step 6
|Your email address is correct in our system and YOU ARE on our weekly mail list, BUT your email provider is blocking our emails to you.|
Some email providers have very strong filtering rules for bulk emails. All or our weekly reports are sent through a BULK mailing program.
We are just being blocked – and not even getting to your junk mail folder.
You have three options:
1) Just use our Members page.! BOOKMARK your reports page in your browser and come back to that page every week. This is your best option because our reports are automatically posted there every Friday by 12:00 noon EST, a lot earlier than when our emails go out!
2) Contact your email provider help desk and tell them you’re not getting a report you paid for.
Ask them to white-list BestGames@ScratchSmarter.com so you get your email.
3) If options 1&2 don’t work, and you REALLY HAVE to have your report emailed to you, then create a free account on GMAIL.com. Next, create a new user account on ScratchSmarter.com with your new email address. Then, email info@ScratchSmarter.com and request that we move your subscription from your old address to the new address.
PLEASE PROVIDE YOUR ORDER NUMBER IN THE EMAIL so we can verify it’s you requesting the change.
|6||Email email@example.com with your ORDER NUMBER, ORDER DATE and your FULL NAME||ScratchSmarter has to fix your account!||You ordered a report from us and we WANT to deliver it to you, but once in a while customers accidentally mistype their email address when ordering.|
WE CAN FIX IT! But, we cannot find your order by your email address because it is not correct in our system.
Please email us your order number, order date, and your full name to help us find your order in the system.
Every state lottery website is different!
We have custom software code for every state’s website.
When states change their website, we have to fix our code. Sometimes it takes us a week or more to fix the code and catch the new games.
We are not perfect, but we do try to be. If you see a big miss on our reports, please let us know by emailing us at Info@ScratchSmarter.com. Be sure to tell us WHICH STATE and which game name and game number (if possible) are missing.
NOTE: please don’t worry too much about new games not being on our reports for a couple of weeks. EVERY NEW GAME starts with a SmartFactor of 1.0 because, there usually isn’t a big sale of tickets in the first couple of weeks, so there won’t be much of top prize odds changing in your favor. In other words ALL new games will start at YELLOW with a SmartFactor around 1.0. Yes, this means that playing “NEW GAMES” is not a good strategy if you’re really trying to win a big prize!
Now that you’re through the top questions we get from new subscribers…..
Please be sure to check out our Scratch-off 101 details here:
Then, review all of our Video Secrets:
Finally, our FAQ section has most questions already answered here.
“Est % Sold” is ScratchSmarter’s estimate of the total percentage of tickets sold.
For example: If a game’s original printing is 10,000,000 tickets, we can calculate every week how many of those 10,000,000 tickets have sold. (50% would mean there are 5,000,000 tickets sold and 5,000,000 remaining. The higher the Est % of tickets sold number is, the more difficult it may be for you to find a game in your area.
Follow up question: Why don’t we show the actual number of tickets sold or the actual number of tickets remaining?
- The percentage remaining is more important than the “actual number” for calculating how odds change. And the EST % sold will give you an idea of how difficult it might be to find a game for sale in your area! The higher the % sold, the more difficult it will be to find that game.
NOTE:: If a game on our report has a very high SmartFactor and is >90% sold, you should be playing that game (if it is in your budget) because the lottery might pull that game soon! They’re hoping to keep from having to pay out those top prizes and keep that profit for the state!
BUT PLEASE DO NOT START BUYING ENTIRE PACKS OF TICKETS! That is a sure way to lose a lot of money because the odds of winning are still not in your favor. Follow the strategies we suggest in our Video Secrets for buying tickets!
Remember to play within your budget and let us know when you win! We give out some great rewards just for taking a picture of your winning tickets! See our REWARDS PAGE HERE!
On to the next most common question: WHY are you missing a new game on your report?
Now you’re asking the right question!!
Unfortunately, we have no idea which retailers have which games in stock. The only state lottery that has a search function for retailers with “games in stock” is Wisconsin.
It doesn’t look like any other lotteries publish this information. Why? Probably because its either too hard to keep up to date OR it exposes the lottery to their dirty trick of pulling games early.
PLEASE NOTE: WE STRONGLY SUGGEST THAT YOU DO NOT “CHASE THE BEST GAME” by running around to all of the retailers in your area to find the best game. You’ll go CRAZY running around looking for some of these games (BECAUSE THE LOTTERY PULLS THEM EARLY – Remember Video Secret #3). Just play the very best games you can find when you want to play! And remember, you’re Scratching Smarter now, so NEVER play a Yellow or a Red game on our reports – they’re just a waste of money because odds of winning big are ALWAYS better on GREEN GAMES!
You should, however, play from the retailers in your area who do have better games. Look around, and, over time, you’ll find that all the retailers are not the same. Some only have bad games and some consistently carry better games!
On to the NEXT most common question: What is the “Est % Sold” number on the report?