Our team subscribes to our own email distribution lists thru several email addresses to ensure our attachments in the emails are going out.
Different email service providers have considerably different rules. If you’re not receiving the report attachments for your subscriptions, please contact your email service provider to ask them why you’re not receiving our attachments.
If you’re not receiving our emails at all, please check your junk mail folder AND add BestGames@ScratchSmarter.com to your address book and mark this address as “SAFE” with your email provider to make sure the reports you’re paying for get into your INBOX.
We cannot guarantee delivery of our reports through email because we can only send the reports. Your email service provider is responsble for delivering emails that you subscibed to into your INBOX.
This is why we have the MEMBERS AREA where you can bookmark your states reports page and come back to it everyweek. Reports are updated there every Friday by 12 noon EST.