Frequently Asked Questions

Check out some of the most frequently asked questions we receive.  Just click on the categories to see the common questions and our answers!

 

Privacy (2)

 

“I see that, in order to subscribe, I have to give you my name, address, email, etc……what do you do with this information?”

We only use this data within ScratchSmarter.com.

We do not sell or share any of our subscribers information.  

We need credit card information or a Palpal account to process your payments if you choose to subscribe to our reports.

Our site is securely encrypted and all your information is kept safe and confidential.

Category: Privacy
We use the phone number at check out process for any one of these three reasons:
1) verify that you’re a real person.  There are a lot of ‘bots’ that create fake accounts on sites like ours.  If we have a phone number we can manually verify people if needed.
2) occasionally, customers register and accidentally type in the wrong email address.  We need another means to contact customers in case this happens. We need to talk to these customers on the phone when this happens.
3) depending on how customers place an order (credit card through our credit card processor, or PayPal or PayPal e-check) a phone number is required for verification.
We don’t use the phone number for any other reason.

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