Frequently Asked Questions

Below is a huge list of Frequently Asked Questions about ScratchSmarter & our Best Games to Play report.   We suggest that, before you comb through these questions,  start by reading our Scratch-off 101 pages.  These will give you a good basis about scratch-off games, odds and how we track and analyze all games:

https://www.scratchsmarter.com/scratch-off-101/

Then, review all of our Video Secrets:

https://www.scratchsmarter.com/scratch-off-secrets/

If you want to know specifics about how ScratchSmarter analyzes your state, click on your state from the green map on this page:

https://www.scratchsmarter.com/lottery-corporations/

 

Finally, our FAQ section has all of your other questions already answered below!

How to get to your report (1)

Our team subscribes to our own email distribution lists thru several email addresses to ensure our attachments in the emails are going out.

Different email service providers have considerably different rules. If you’re not receiving the report attachments for your subscriptions, please contact your email service provider to ask them why you’re not receiving our attachments.
If you’re not receiving our emails at all, please check your junk mail folder AND add BestGames@ScratchSmarter.com to your address book and mark this address as “SAFE” with your email provider to make sure the reports you’re paying for get into your INBOX.

We cannot guarantee delivery of our reports through email because we can only send the reports. Your email service provider is responsble for delivering emails that you subscibed to into your INBOX.

This is why we have the MEMBERS AREA where you can bookmark your states reports page and come back to it everyweek. Reports are updated there every Friday by 12 noon EST.

Load More

Don’t see your question? Submit it to us here with your email address and we’ll try to answer it for you in 24 hours!

Question:

What question is being answered?

Email:
Name:

What name should be displayed with your FAQ?