Manage Subscriptions

Manage Subscription, Cancel and Refunds (3)

We provide time-sensitive, perishable analysis of instant lottery games. Because of this, we have to assume that you’ve received our reports and used them. Unfortunately, this means we do not offer refunds for any full or partial subscription period.  You may cancel your subscription at any time, however, your membership will remain active until the end of your subscription period.

If there is a problem with the quality or detail of our reports, please contact us and we will thoroughly investigate the problem and, if a resolution is required, we can extend your subscription length at no additional cost to you.

Our site is completely self service!  If you want to upgrade from a 3 month subscription to an annual subscription, you can do it in the members area!

Step 1 – Login and click on Subscriptions

Step 2 – Click on the VIEW button next to your current subscription

Step 3 – Click on “UPGRADE or DOWNGRADE button under your current subscription

Step 4 – on the product page, select ‘1 year’ from the drop down under the membership area and proceed to the check out page to pay.

 

How to TURN OFF your AUTO-RENEWAL of your subscription

Subscribers who do not wish to auto-renew their subscription can easily turn it off at any time.

Step 1: Simply choose “Subscriptions” after logging into your account

Step 2: click on the subscription number you want to manage

Step 3: change the auto-renew toggle button from ON to OFF!

It’s that simple!

IMPORTANT NOTES:
– Our analysis is the intellectual property of ScratchSmarter. Once you have access to our reports, you have accessed our intellectual property, therefor, we do not offer refunds (full or partial) for our subscriptions.

– “Unsubscribing” from email distribution DOES NOT cancellation your subscription.

 

 

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