There’s a very good chance that the question you have has already been answered in our USER GUIDE.
If you can’t find your question in our GUIDE page, there are multiple ways for your to contact us:
The best way to contact us:
Just enter your question here, and include what state you’re in. Be sure to provide your email address and we’ll do our best to get back to you within 24 hours!
The SECOND best way to get in touch with us?
Email us at Support@scratchsmarter.com with any questions.
Don’t forget to tell us what state you’re in so we can give you the fastest response possible.
We try to reply to all emails within 48 hours.
Need to mail us?
Our physical mailing address is:
PO Box 725
Skippack, PA 19474
Check us out on Social Media:
PLEASE NOTE: Phone calls are the least effective way to contact us.
We do our very best to keep our subscription costs low for our customers! In order to keep our prices low, we do not have a call center, so we do not have a live operator standing by.
If you call us, you will only get a voice mail.
But, if you still believe you need to leave us a voicemail by phone, please make sure to tell us your email address (spell it out) on the voicemail that you use to log into ScratchSmarter.com.
Please do not expect us to call you back to answer your questions.
If you have a question that isn’t answered in our USER GUIDE, someone else may have the same question, so please submit it to us by the SUPPORT SUBMISSION FORM. After we answer your question, we can share it with others almost immediately in our USER GUIDE.
IMPORTANT: We will not call you back if you leave a voicemail. We only have the ability to reply to your voicemail by an email. So you must leave us your email address on the voicemail.
VOICEMAILS LEFT WITHOUT AN EMAIL ADDRESS WILL NOT RECEIVE A REPLY
Our Phone number is: (610) 584-7813